Welcome to Reloaded Ukay Ukay. By accessing or using our website, social media pages, or any services provided by Reloaded Ukay Ukay, you agree to comply with and be bound by the following Terms & Conditions. Please read them carefully before using our services.
1. General
These Terms & Conditions govern your use of Reloaded Ukay Ukay’s website, products, and services. By using our platform, you confirm that you are at least 18 years old or accessing the services under the supervision of a parent or legal guardian.
Reloaded Ukay Ukay reserves the right to update, modify, or replace any part of these Terms & Conditions at any time without prior notice. Continued use of the services after changes means you accept those changes.
2. Products & Services
Reloaded Ukay Ukay sells second-hand / thrift (Ukay Ukay) items. As these are pre-owned products:
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Minor defects, signs of wear, or color variations may exist
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Product condition is described honestly to the best of our ability
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Images are for reference; slight differences may occur due to lighting or screen settings
By purchasing, you acknowledge and accept the condition of Ukay Ukay items.
3. Pricing & Payment
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All prices are listed in the applicable currency and are subject to change without notice
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Payment must be completed before order confirmation
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Reloaded Ukay Ukay is not responsible for payment failures caused by third-party payment providers
We reserve the right to cancel or refuse any order at our discretion.
4. Orders & Acceptance
An order is considered accepted only after payment confirmation. Reloaded Ukay Ukay reserves the right to:
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Cancel orders due to stock unavailability
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Cancel orders suspected of fraud or misuse
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Limit quantities purchased per customer
If an order is cancelled after payment, a refund (if applicable) will be processed according to our refund policy.
5. Shipping & Delivery
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Delivery timelines are estimates and may vary
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Reloaded Ukay Ukay is not responsible for delays caused by courier services, customs, weather, or unforeseen circumstances
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Risk of loss passes to the customer upon dispatch
Please ensure your delivery details are accurate.
6. Returns, Exchanges & Refunds
Due to the nature of Ukay Ukay (second-hand) items:
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All sales are final unless stated otherwise
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Returns or exchanges are only accepted if the wrong item is delivered or there is a major undisclosed defect
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Claims must be made within a specified time after delivery
Refunds, if approved, will be processed using the original payment method.
7. User Conduct
You agree not to:
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Use the website for unlawful purposes
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Provide false or misleading information
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Attempt to damage, hack, or disrupt our platform
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Abuse, harass, or threaten Reloaded Ukay Ukay staff or representatives
Violation may result in account suspension or legal action.
8. Intellectual Property
All content on Reloaded Ukay Ukay platforms, including logos, images, text, and designs, is the property of Reloaded Ukay Ukay and may not be copied, reproduced, or used without written permission.
9. Limitation of Liability
Reloaded Ukay Ukay shall not be liable for:
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Indirect, incidental, or consequential damages
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Losses arising from misuse of products
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Delays or service interruptions beyond our control
Use of our services is at your own risk.
10. Privacy
Your use of Reloaded Ukay Ukay is also governed by our Privacy Policy. Please review it to understand how we collect and use your information.
11. Termination
Reloaded Ukay Ukay reserves the right to suspend or terminate access to services without notice if these Terms & Conditions are violated.
12. Governing Law
These Terms & Conditions shall be governed and interpreted in accordance with applicable laws. Any disputes shall be subject to the jurisdiction of relevant courts.
13. Contact Information
For any questions regarding these Terms & Conditions, please contact Reloaded Ukay Ukay through our official communication channels.